Once opened and refrigerated our stocks will typically last 6 days.
Yes, our premium service allows you to view your purchase’s whereabouts at any time using a unique identification number. Please make sure we have your email address so we can send you these details.
We’re happy to help you out, please send your enquiries to hello@stocksmatter.com.au
Using our premium service, Sendle, you can expect to receive your online order for VIC either the same or the next business day.
SA, NSW, ACT can expect a delivery within 2 to 5 business days. All other states (WA, NT, QLD) can take 3 to 10 business days.
You can track your order by using the link at the bottom of this page "Track Order" or refer to your emails from us or Sendle with your reference number.
Should you require express courier services, please contact us and we can easily arrange this for you and your business.
We ship all of our online orders via Australia Post & 3rd Party Couriers using the premium services.
The majority of our orders are shipped and received within 1-2 days. Please note, delivery to more remote regional areas in Australia may take a little longer and may incurr a small additional charge.
Absolutely!
We have partnered with ‘Stripe’ as our payment gateway. Stripe are one of the world’s leading payment gateways, ensuring safe transactions between StocksMatter and you are secure.
Prestige Foods International Pty Ltd or StocksMatter do not store any credit card information on our systems or servers. This information is only kept by ‘Stripe’.
We offer 3 easy forms of payment.
Credit Card (Visa & Master Card)
PayPal
& Direct Bank Transfer
Should you have an issue with your order, contact us immediately to see what we can do help at hello@stocksmatter.com.au. If the order has already been processed and dispatched there will be little we can do.
Nope, buy as little, (or as much) as you’d like.
If you like to enjoy free shipping, just spend $70.00 and we’ll deduct it from your shopping cart.
You can also mix and match your products. We are all about convenience and versatility!
Its Easy Peasy!
To place an order, all you have to do is select on the product(s) you’d like to receive, including the quantity of units and your packaging size, and then click ‘Buy Now’ to add it to your Checkout basket.
To Checkout, simply complete the delivery and payment information.
Yes please.
You'll only need to create an account once. Then next time you revisit the store, you’ll be able to reorder within three clicks of your mouse!
Used in culinary professions, Stocks are a liquid flavouring base that can be used in a wide range of cuisines and dishes. It is a flavoured liquid preparation that is created by simmering animal bones and/or meat, fish, or vegetables in water and/or wine. Traditionally a Stock is made in a kitchen by a Saucier who can spend as much as 10 to 24 hours to complete one batch of roughly 8 Litres finished stock.
Our stocks are conveniently shelf stable, and when kept unopened have a shelf life of 18 months (from date of manufacture).
Yes, our Vegetable Stock is Plant Based and can be used for vegetarians and vegans.
No.
We are proud to produce 100% Natural products, and boast about having a clean label. This means we don’t add any flavourings, colourings or preservatives.
No and No.
Our products are all free from allergens and are Gluten Free.
Of course you can. Why not experiment.
Using our product in combination with your home creation can improve the overall flavour and consistency, but most of all, it can help a Chef extend the Stocks volume without affecting the quality.
Stocks can you be used across multiple cuisines and are often regarded as the backbone of quality soups, sauces, braises and more. StocksMatter products are designed for busy kitchens to ultimately minimises food preparation activities and offer consistency day in and day out. For recipe inspiration, check out our Recipe Page or Instagram feed.
Some of the world’s most famous Chefs truly believe the foundation to any meal is the stock that is used. This is how we know Stocks Matter! It’s that simple. Our parent company, Prestige Foods Australia have been making Stocks and Sauces for over 30 years for clients all around the world, so we’d like to say we know what we are doing.
Yes! We create traditional stocks using traditional chef methods.
What makes us different is that we produce to a commercial scale and focus on consistentency and quality. Our standard production runs range from 1000kg to 2000kg per VAT.
The StocksMatter brand produces classic stocks that have been made using traditional methods and using only the freshest ingredients and raw materials. Our team of chefs use extended traditional simmering methods at low temperatures for all of our creations, which allows for a natural extraction and reduction.
